| This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.Payment Methods:
- Payment will be processed when the order is placed, unless the customer request otherwise.
- We Accept the follwing payment methods:
- Debit Cards (Visa, MC, Discover, AMEX)
- Credit Cards (Visa, MC, Discover, AMEX)
- Paypal
- Money Orders
- Personal Checks
International Shipping:
- All Duties and Tariffs will be paid by customer.
- Ashvillemobilehomes.com will not ship overseas.
Privacy
Policy:
- Ashvillemobilehomes.com will never give out your
information to anyone unless require by law.
- Your information is used only to fill your order. WE
DO NOT SPAM.
- This site is hosted by Yahoo! Store. Click
here to view the Yahoo! privacy policy.
Custom/Special Order Policy:
- Custom/Special ordered products cannot be returned.
- This includes special or unique door and window sizes, and
precut skirting.
Order Cancellation Policy:
- Special or Custom orders may not be cancelled.
- Any other other can be canceled unless it has shipped. If the order has shipped, it will be treated as a return, and all of our return policies will be applied.
- Please contact Ashville Mobile Homes via email or phone ASAP if you need to cancel an order!
Return Policy:
- Buyer must contact Ashvillemobilehomes.com prior to any return.
- Merchandise must be returned within 15 days of delivery.
- We do not accept returns on custom/special orders.
- Any use or attempted installation makes the merchandise yours. We can not take back used products of any sort.
- Shipping costs or Return shipping cost will not be refunded.
Refund Policy:
- Any customer seeking a refund must return the products to Ashvillemobilehomes.com for
inspection first.
- Products must be returned unused, and preferrably in their original packaging.
- Shipping cost can not be refuned.
- The customer must contact Ashvillemobilehomes.com prior to any return.
- All refunds will be processed within 1 week via the customer original pay method unless
the customer request another method.
Freight Damage/Shortage Merchandise Policy:
- All freight shipments must be inspected upon delivery.
- Damage or Shortages must be noted and written on the delivery
receipt.
We cannot process returns/refunds unless the damage/shortage
is noted.
- We ask that customers refuse damaged ground shipments upon delivery.
- If a package is willing accepted with damage/shortages, Ashvillemobilehomes.com can not be responsible
to repair or ship replacements.
- Be objective in your notation. Do not write "bad packaging." Nothing defends against a forklift! Writing "Poor Packaging" will affect our ability to service the damage."
- You have 15 days to report a shortage on any shipment. This prevents people from calling us 10 months later to say, "you forgot to ship me 'x', it's been a year!"
Limited Liablity in case of Damage:
- Ashvillemobilehomes.com is responsible to only replace the damaged merchandise as described by our "Damaged Merchandise Policy".
- Ashvillemobilehomes can only reship via the same service/method as the original shipment.
- Example: If your order was damaged by Fedex and was shipped via standard Fedex Ground, it can only be reshipped by Fedex Ground.
- We are not liable for misc. damages because the order was damaged(loss of rent, pay for hired help). We did not physically damage the order, the shipping company did. We are not liable for their inadequacy.
- It is the customers responsiblity to excercise common sense. Do not hire the work done until you have the product, etc.
Reconsigneement/Redelivery Policy:
- Ashvillemobilehomes.com is not responsible for re-consigneement charges or re-delivery charges incurred by the customer.
- It is the customers responsibility to provide the correct shipping address when they place an order.
- If the customer's has a time constraint or stipulation regarding delivery time, they must alert Ashvillemobilehomes.com at the time of order.
Phone Order Policy:
- Ashvillemobilehomes.com is happy to take phone orders for customers.
- In the event of an inconsistency, the handwritten hardcopy of the phone order shall be 'end all' for disputes.
- Example, John Doe orders (1) window. He receives it and declares AMHS shipped him the wrong size. John Doe declares he ordered a 30" x 27", not a 30" x 21"! AMHS would pull the handwritten hard copy (the original document the phone order was placed on), and compare. If the hard copy records that John Doe indeed ordered a 30" x 27", he gets the right thing free of charge. If it records that John Doe is in error, he is responsible for all charges to rectify *his* mistake.
Third-Party Web Beacons:
- We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.
- If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
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